Marlborough Town Council
 01672 512487 09:00-16:30 Mon-Fri

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Marlborough Town Council
Tel: 
01672 512487 
  E-mail us  5 High Street, Marlborough, SN8 1AA   Weekdays 10am-4pm

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Governance & Policies

Standing Orders

Standing Orders
Standing Orders govern how the Council operates

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Financial Regulations

Financial Regulations
Financial Regulations govern the Council's finance, and how we spend money

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Scheme of Delegation

Scheme of Delegation
This sets out how the Committee Structure works, the Committees' delegated powers as well as the delegated authority of the Town Clerk

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Code of Conduct

Code of Conduct
The Localism Act 2011 requires all Local Authorities to adopt a Code of Conduct setting out the standards of behaviour expected from local Councillors

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Calendar of Meetings

Calendar of Meetings
All our meetings are open to members of the public and the press

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Electronic Communications and Social Media

Electronic Communications and Social Media
This policy covers the use of e-mail, websites, social media, and networking applications by staff, Councillors, partners or other third parties (including contractors and volunteers) when they are acting on behalf of the Council, and explains what the public can expect when using our platforms

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Service Delivery Plan

Service Delivery Plan
The projects and proposals that Marlborough Town Council, sometimes in partnership with others, will develop and/or deliver during its 4 year term. The document will be subject to alteration and amendment and will inform the budget setting process

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Climate Emergency

Climate Emergency
Environment and Climate Protection Policy Statement adopted June 2021

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Community Awards

Community Awards
The Mayor's Community Awards are given annually to recognise the outstanding voluntary work, achievements, bravery or courage of individuals and groups in Marlborough

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Complaints Procedure

Complaints Procedure
If you are dissatisfied with the standard of service you have received from this council, or are unhappy about an action or lack of action, this sets out how you may complain and how we will try to resolve your complaint

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Data Protection

Data Protection
The Data Protection Act 1998 aims to ensure that people know where their data is held, what it is used for and who it is shared with. It also ensures that an organisation treats people’s data correctly and has systems and controls in place for effective management of that data

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Subject Access Request Procedure

Subject Access Request Procedure
The Town Council shall complete the following steps when processing a request for personal data (Subject Access Request or SAR)

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Special Categories

Special Categories
The Data Protection Act 2018 and the General Data Protection Regulation 2016 (GDPR) require a policy document to be in place where special category data or criminal offence data are being processed under certain grounds

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Data Breach

Data Breach
A data breach is defined as the compromise of information’s confidentiality, integrity, or availability which may result in harm to individual(s), reputational damage, detrimental effect on service provision, legislative non-compliance, and/or financial costs.

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Data Retention

Data Retention
In line with the GDPR and the Data Protection Act 2018, the organisation will keep some forms of information for longer than others. Information will not be kept indefinitely unless there are specific requirements

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Data Retention Appendix

Data Retention Appendix
List of documents for retention or disposal

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Equalities Policy

Equalities Policy
Marlborough Town Council is committed to ensuring equality, fairness, inclusion and good relations are at the heart of everything we do - be it employment, policymaking or service delivery

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Freedom of Information

Freedom of Information
As a local authority, Councils are subject to the Freedom of Information Act 2000 which gives people the right to access information held by or on behalf of public authorities

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Grants Policy

Grants Policy
Marlborough Town Council has the power to provide grants under its General Power of Competence (Localism Act 2011)

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Health & Safety

Health & Safety
The Town Council has a legal duty of care towards protecting the health and safety of our employees and others who may be affected by its activities

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Lone Working

Lone Working
This policy is intended to help the Council and its employees understand their obligations and provide advice in relation to lone working

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Petitions

Petitions
We welcome feedback from residents and recognise that petitions are one way in which people can share concerns on a particular subject

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Press & Media

Press & Media
Marlborough Town Council welcomes enquiries from the press and media and recognises that this relationship helps the Council to communicate with residents and community

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Privacy Notice

Privacy Notice
Marlborough Town Council has a duty to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure

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Public Question Time

Public Question Time
Members of the public are welcome and encouraged to come along to Council meetings. There is a period of 10 minutes set aside for Public Question Time just before the formal agenda starts when questions can be asked on any issue affecting the community

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Recording of Meetings

Recording of Meetings
Policy and protocol on recording, photography and use of social media at meetings

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Register of Interests

Register of Interests
Under the Relevant Authorities (Disclosable Pecuniary Interests) Regulations 2012 all members of relevant authorities, including town and parish councils, are required to register their "disclosable pecuniary interests". The full Register of Interests is available on Wiltshire Council's website

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Risk Management Scheme

Risk Management Scheme
This Risk Management Scheme aims to ensure that Marlborough Town Council protects its employees, assets, liabilities, reputation and community against potential losses

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Scheme of Publication

Scheme of Publication
Our Model Publication Scheme sets out the information to be published and how to obtain the information

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Training, Development & Appraisal

Training, Development & Appraisal
Marlborough Town Council recognises that its services are reliant on both its employees and councillors. It recognises there are a range of relevant competencies key to their roles. The Council is committed to ensuring its staff and councillors receive suitable, needs led training.

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Contact us

Contact us
Can't find what you want? We'll be happy to help

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