Governance & Policies

Standing Orders govern how the Council operates

Financial Regulations govern the Council's finance, and how we spend money

This sets out how the Committee Structure works, the Committees' delegated powers as well as the delegated authority of the Town Clerk

The Localism Act 2011 requires all Local Authorities to adopt a Code of Conduct setting out the standards of behaviour expected from local Councillors

All our meetings are open to members of the public and the press

This policy covers the use of e-mail, websites, social media, and networking applications by staff, Councillors, partners or other third parties (including contractors and volunteers) when they are acting on behalf of the Council, and explains what the public can expect when using our platforms

The projects and proposals that Marlborough Town Council, sometimes in partnership with others, will develop and/or deliver during its 4 year term. The document will be subject to alteration and amendment and will inform the budget setting process

Environment and Climate Protection Policy Statement adopted June 2021

The Mayor's Community Awards are given annually to recognise the outstanding voluntary work, achievements, bravery or courage of individuals and groups in Marlborough

If you are dissatisfied with the standard of service you have received from this council, or are unhappy about an action or lack of action, this sets out how you may complain and how we will try to resolve your complaint

The Data Protection Act 1998 aims to ensure that people know where their data is held, what it is used for and who it is shared with. It also ensures that an organisation treats people’s data correctly and has systems and controls in place for effective management of that data

The Town Council shall complete the following steps when processing a request for personal data (Subject Access Request or SAR)

The Data Protection Act 2018 and the General Data Protection Regulation 2016 (GDPR) require a policy document to be in place where special category data or criminal offence data are being processed under certain grounds

A data breach is defined as the compromise of information’s confidentiality, integrity, or availability which may result in harm to individual(s), reputational damage, detrimental effect on service provision, legislative non-compliance, and/or financial costs.

In line with the GDPR and the Data Protection Act 2018, the organisation will keep some forms of information for longer than others. Information will not be kept indefinitely unless there are specific requirements

List of documents for retention or disposal

Marlborough Town Council is committed to ensuring equality, fairness, inclusion and good relations are at the heart of everything we do - be it employment, policymaking or service delivery

As a local authority, Councils are subject to the Freedom of Information Act 2000 which gives people the right to access information held by or on behalf of public authorities

Marlborough Town Council has the power to provide grants under its General Power of Competence (Localism Act 2011)

The Town Council has a legal duty of care towards protecting the health and safety of our employees and others who may be affected by its activities

This policy is intended to help the Council and its employees understand their obligations and provide advice in relation to lone working

We welcome feedback from residents and recognise that petitions are one way in which people can share concerns on a particular subject

Marlborough Town Council welcomes enquiries from the press and media and recognises that this relationship helps the Council to communicate with residents and community

Marlborough Town Council has a duty to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure

Members of the public are welcome and encouraged to come along to Council meetings. There is a period of 10 minutes set aside for Public Question Time just before the formal agenda starts when questions can be asked on any issue affecting the community

Policy and protocol on recording, photography and use of social media at meetings

Under the Relevant Authorities (Disclosable Pecuniary Interests) Regulations 2012 all members of relevant authorities, including town and parish councils, are required to register their "disclosable pecuniary interests". The full Register of Interests is available on Wiltshire Council's website

This Risk Management Scheme aims to ensure that Marlborough Town Council protects its employees, assets, liabilities, reputation and community against potential losses

Our Model Publication Scheme sets out the information to be published and how to obtain the information

Marlborough Town Council recognises that its services are reliant on both its employees and councillors. It recognises there are a range of relevant competencies key to their roles. The Council is committed to ensuring its staff and councillors receive suitable, needs led training.

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